Troubleshooting

Machine Trouble

The machine is not powered on.
The power cord may have been unplugged or may not be firmly plugged in. Switch the machine power off, and then reconnect the power cord to the power outlet and the machine. Then switch the machine power on.
Connect the machine to a power outlet that supplies the proper rated voltage or current.

The machine is not powered on.

The power cord may have been unplugged or may not be firmly plugged in.

Switch the machine power off, and then reconnect the power cord to the power outlet and the machine. Then switch the machine power on.

Connect the machine to a power outlet that supplies the proper rated voltage or current.

The display is blank.
The machine may be in Power Saver Mode. Press the <`Power/Power Saver`> button on the control panel to exit Power Saver Mode.

The machine makes an odd noise.
Install the machine on a level, sturdy surface.
Push the trays firmly into the machine.
There may be a foreign object inside the machine. Switch the machine power off, and then remove the foreign object inside the machine. If the object cannot be removed without dismantling the machine, `contact your local representative`.

The machine makes an odd noise.

Install the machine on a level, sturdy surface.

Push the trays firmly into the machine.

There may be a foreign object inside the machine.

Switch the machine power off, and then remove the foreign object inside the machine. If the object cannot be removed without dismantling the machine, contact your local representative.

Condensation has formed in the machine.
If condensation occurs frequently, set > [`Device`] > [`System Settings`] > [`System Clock / Timers`] > [`Warmer Mode`] to [`On`] on the Control Panel, and keep the machine power switched on. This may remedy the condensation.

The machine does not switch to the Power Saver Mode.
The machine does not enter Low Power Mode or Sleep Mode in the following cases to inform users of what is happening to the machine, and provide its performance. When the user is operating the Control Panel When a message indicating to replace any one of the consumables is displayed When the machine requires user operation for paper jams or open covers When an error occurs due to machine failure When the machine is executing the condensation prevention processing as the [`Warmer Mode`] is set to [`On`]

The machine does not switch to the Power Saver Mode.

The machine does not enter Low Power Mode or Sleep Mode in the following cases to inform users of what is happening to the machine, and provide its performance.

When the user is operating the Control Panel
When a message indicating to replace any one of the consumables is displayed
When the machine requires user operation for paper jams or open covers
When an error occurs due to machine failure
When the machine is executing the condensation prevention processing as the [Warmer Mode] is set to [On]