Trouble during Copying
The document is not correctly fed from the Document Feeder. |
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Check the minimum size of document that can be loaded on the Document Feeder and load appropriately sized documents. |
Do not feed irregularly sized originals, transparencies, or thin documents from the Document Feeder. In addition, do not feed documents with sticky tags, paper clips, adhesive tape, or staples. |
Adjust the document guides correctly to the document. |
When loading documents of mixed sizes, configure settings in [Mixed Size Originals]. Otherwise, a paper jam will occur. Set [Mixed Size Originals] to [On]. |
The copy is dirty. |
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Clean the document cover, document glass, film, or scanner glass. |
If the document is highly transparent, such as transparencies, place a white sheet of paper on top of the document when scanning. |
If the document is colored, rough, or a blueprint, the paper’s background color is copied. Adjust the density or image quality, or specify to suppress the background when copying. |
Glossy printing paper easily sticks to the document glass, and shadows are sometimes copied, soiling the image. Place a transparent film such as a transparency, under the document when copying. |
The copy is too dark or too light. |
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Copy black text. If you feel the printout is too light, select [Text] for [Original Type]. |
The color of the document and of the copy differ. |
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Execute [Calibration]. Refer
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Select an image quality type suitable for the document for [Original Type]. |
Copy black text. If you feel the printout is too light, select [Text] for [Original Type]. |
Part of the image is missing on the copy. |
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If the paper is damp, replace the paper. |
Remove folded or wrinkled paper from the tray or replace the paper. |
If the document is pasted or folded, the pasted or folded section may not be laying flat on the document glass. Place a stack of white sheets on top of the document to flatten the document against the document glass. |
The copy has a stripe pattern. |
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Stripes may be printed on the enlarged copies depending on the ratio. Adjust the copy magnification ratio. |
The image is not copied to the desired size. |
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Clean the document cover or document glass. |
If the document is highly transparent, such as transparencies, place a white sheet of paper on top of the document when scanning. |
Load the document correctly. |
The document is a non-standard size Enter the document size before copying. |