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Updatings for Add-on Application Trouble

Message

Measure

Unable to connect to server

A communication error occurred when connecting to the server using the Internet.

Check the following items.

  • LAN cable connection

  • DNS server address settings

  • Default gateway settings

  • Subnet mask settings

  • Proxy server settings

Also, if connection is blocked by any filtering software, unblock the software.

If the status does not improve after checking the above settings, there is a possibility of a network failure, or a proxy server setting change or failure. Please consult your network administrator.

Check network settings

Some services cannot be connected

Check your network settings, proxy settings, and filtering software settings.

Service is not available.

Please wait for a while and try again.

Please wait for a while and try again

An error has occurred

Download failed

Please try again.

If the symptom does not change, try power off and power on.

Restart and then try again.

Cannot be installed on this model

The corresponding add-on application cannot be installed.

Cannot be installed (invalid version)

The corresponding add-on application cannot be updated.

A version inconsistency has occurred

An inconsistency occurred with a module shared by two or more add-on applications.

Updating of an add-on application that the software attempted to or update is not possible.

XXX is already installed.

The add-on application cannot be installed because it conflicts with other add-on applications.

Please install after deleting XXX

Delete the corresponding add-on application.