Load the paper correctly. Before loading heavy media, such as labels or postcards, or envelopes, fan them well to allow air to enter between each sheet.

The paper is damp. Replace the paper.

Load appropriate paper.

Paper may still wrinkle depending on its type and condition.

Push the trays firmly into the machine.

Install the machine on a level, sturdy surface.

Adjust the paper guides to the correct positions.

Do not add paper to a paper tray that still contains paper. Fan the paper loaded in the tray well and reload it into the tray. Add paper to the tray only when the tray is out of paper.

If the paper guides are not positioned correctly, the machine may not correctly detect the size of the paper loaded. Adjust the paper guides to the correct positions.

Check whether the tray, paper size and paper type settings on the printer driver properties screen and Control Panel are configured correctly.

The paper is dog-eared if it is warped (curled). If the following does not solve the problem, replace the paper.

[Automatically Select] is selected for the [Paper Tray] setting on the [Tray / Output] tab of the printer driver. Select [Tray 5 (Bypass)] or set the Bypass Tray for auto tray selection when [Automatically Select] is specified.

The paper is damp. Replace the paper.

Reduce the paper loaded in the Bypass Tray to 30 sheets or less.

Change the paper loading orientation.

Feed paper from Paper Tray 1, 2, 3 or 4.