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USB Memory Device

Error Code

When an error occurs and printing does not finish normally, or when a failure occurs in this machine, the message and error code (***-***) are displayed on the control panel.

For faxing, error codes are displayed for [Activity Report] and [Transmission Report - Job Undelivered].

Note

  • If an error code is displayed, the print data remaining in the machine or the information stored in the memory of the machine are not guaranteed.

  • If is displayed on the Home screen, you can tap on the button to view the error code details on the touch panel from [Search] > [Error Code Search].

  • If is displayed on the error code screen, you can confirm the details of the error code by tapping on this button.

  • Refer to the error code search in our official website for how to treat the error codes.

If an error code which is not listed on our official website, or if an error does not disappear even after following the treating method, contact your local representative. Depending on the situation, we may ask the customer for confirmation, or maintenance by a service representative may be required.