Managing Case
From an existing document, case information can be created based on the business item definition. The document used to create the case information will be managed as evidence. You can delete the created case information. These operations are available in the [Manage Cases] tab on the [Manage Business Item] screen. Display the [Manage Cases] tab by the following procedure.
Note
When [Run Status] of the case information is [Running], the access permissions for the event processing and property/document are updated once a day automatically.
1.
On the [Manage Business Item] screen, click the [Case Management] tab.
Collecting Specified Period Evidence
1.
In [Collection Period], set the year/month/day and hour:minute:second for the collection period.
2.
Click [Collect].
[Confirm Case Evidence Collection] is displayed.
3.
Click [OK].
The case information will be collected.
Note
- When the collection period covers a large volume of documents for collection, the collection processing may take a while.
- An error will result if the number of documents covered in the collection period exceeds 50,000.
- For the collection period, enter the year/month/day and the time in the format of "yyyy/MM/ dd" and "HH:mm" respectively.
Deleting All Cases
1.
Click [Delete].
[Confirm Case Deletion] is displayed.
2.
Click [OK].
[Case Deletion Complete] is displayed.
3.
Click [Close].
All the collected case information will be deleted.
Note
Perform deleting of all cases as a preparatory processing for a recollection of case information after the business item definition was changed.